virtual assistant services NZ

Hi, I’m Nicki

I am the founder of CallowSmith Remote Business Support.

I’m a qualified tradie myself, so I understand firsthand the realities of running a trade-based business. The long days, the juggling of jobs, clients, quotes and invoices – and how quickly admin can pile up when you’re focused on doing the work.

Alongside that, I’ve raised eight children – many of whom have gone on to become tradies themselves – and homeschooled them right through to high school graduation. Managing a large household and education program required structure, planning, organisation and clear communication – skills I now bring into the businesses I support.

I’m practical, calm and solution-focused. I create systems that reduce stress, improve cashflow and give business owners back their time and headspace.

Based in Whakatane, I work remotely with self-employed tradies and small businesses who want reliable support from someone who understands their world.

“Trusted by tradies and small business owners across New Zealand”

What i do

I started offering virtual assistant services because I noticed how many business owners struggle with admin and operational tasks that take them away from the work they love.

I support tradies and small businesses across New Zealand with professional virtual assistant services, outsourced admin, and workflow management. My goal is simple: take care of your behind-the-scenes tasks so your business can thrive and you can focus on your craft.

Whether it is ongoing support, project-based assistance, or setting up systems that make your business run smoother, I provide flexible and practical solutions designed for Kiwi business owners.

Administration and Organisation

❀ email management ❀
❀ document organisation ❀
❀ general business admin ❀

Invoicing and Customer Communication

❀ invoice creation ❀
❀ payment follow up ❀
❀ record keeping ❀

Scheduling and Phone Support

❀ handling enquires ❀
❀ scheduling jobs ❀
❀ customer follow ups ❀

ad-hoc hourly tasks and services

❀ Data entry & proofreading ❀
❀ Personal errands like gift purchasing ❀
❀ Travel arrangements ❀

Find Out How I Can Help
Get In touch Today!